Do I Need An Appointment?

If you’re wondering what the heck a lactation consultant does, wonder no more!

Many parents have questions and challenges after a new baby joins the family, and stressing about feeding is not fun. Some parents need reassurance and peace of mind that everything is going well, while others have specific concerns.

The following are some common examples of things covered during an appointment :

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  • Painful breastfeeding

  • Low milk production

  • Tongue tie, lip tie, or other anatomical issues

  • Returning to work

  • Slow infant weight gain

  • Supplementation

  • Baby transitioning from NICU to home

  • Twins/multiples

  • Pumping and expressing milk

  • Cracked nipples

  • Jaundice

  • Baby fussy at breast

  • Reflux

  • Mastitis or thrush

  • History of breast surgeries

  • Breastfeeding an adopted baby

  • Re-lactation


What to Expect

North Star Wellness is conveniently located in Gilbert, Arizona (off of Val Vista and Baseline, near the US60).

Initial appointments are scheduled for 90 minutes and may include: 

  • Review of new client paperwork

  • Observation of a feeding

  • Weighing the baby

  • Answering your questions and addressing concerns you are experiencing

  • Assessment of baby's oral anatomy (tongue, lips, etc.)

  • Experimenting with different nursing positions and techniques

  • Creation of a care plan specific to your needs, goals, and lifestyle

Breastfeeding is not a one-size-fits-all experience, and it is normal to have new questions arise as time goes on.  Follow-up consults are always available and recommended, especially if you have new questions pop up along the way.


Fees & Insurance

In-network Insurance Benefits

If I am an in-network provider with your insurance company, a claim for your lactation consultation will be submitted on your behalf to your insurance company.

Insurance companies currently accepted:

  • Blue Cross Blue Shield of Arizona

  • Arizona Care Network

*Make sure to call your insurance company to verify your benefits before your appointment!*

The Affordable Care Act (ACA) mandates that lactation support be a covered benefit without any cost-sharing by the mother. Some plans, however, do not meet the criteria of the ACA, and in these situations it is possible that your insurance company will apply the billed charges to your deductible, or assign you a co-pay or co-insurance responsibility.

It is highly recommended that you contact your insurance company before your appointment to review your benefits for "lactation coverage as preventative health care under the Affordable Care Act."

You are financially responsible for any co-insurance, deductible, co-pays, or other fees that insurance does not pay and will receive an invoice for payment, if any is due, after your benefits have been processed. 

Out-of-network/Self-Pay Clients

Out-of-network claims for some insurances may be submitted on your behalf, if requested. Reimbursement cannot be guaranteed. 

A deposit of $175 will be collected at the time that services are provided. Cash, check, credit/debit cards, and HSA/FSA cards are accepted. 

If your insurance company provides payment, you will be reimbursed the amount paid up to your deposit amount. If insurance denies the claim, your deposit will serve as your payment in full. 

*Discounts available for families currently enrolled on AHCCCS and/or WIC-please ask!